We reserve the right to reject a return or suspend or terminate the account of anyone deemed to be unreasonably or excessively submitting returns. Shipping Fees will not be refunded unless we are at fault.Where we agree to a return, you will receive a confirmation email once your Store Credit has been processed. Once we receive your return, we allow up to 3 - 10 business days to review.St Frock is not liable for missing returns. It’s your responsibility to ensure your items are returned safely back to us by the approved method.Simply enter your email address and order number to get started. All change-of-mind return requests must be submitted via our Returns Page.Ensure items are packed to avoid damage in transit back to St FrockĪny items received by St Frock that are not in keeping with the above will be returned to you.unworn, unwashed, unaltered and with all tags/buttons attached and Ensure items are in original condition and packaging, i.e.Provide satisfactory proof of purchase and.Ensure the request is made within 60 days of purchase date and.In order to qualify for a return you must: Products in our Final Clearance category cannot be returned unless faulty įree returns are available for Australian customers only.For hygiene reasons, we are unable to accept returns for jewellery and headwear, including earrings, necklaces, hats and scrunchies, unless faulty.Store Credit is valid for 12 months from date of issue and can be used on our entire product range excluding Gift Cards. Items can be returned within 60 days of purchase for a Store Credit only.
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